Return Policy
Welcome to connexdotz.com’s Return Policy. This policy outlines our guidelines and procedures for returning products purchased from our website.
1. Return Eligibility:
- Conditions for Returns: Products may be eligible for return within a specified timeframe, subject to certain conditions. These conditions may include the item’s condition, original packaging, and proof of purchase.
- Non-Returnable Items: Some items may not be eligible for return, such as personalized or customized products, digital downloads, and perishable goods.
2. Return Process:
- Initiating a Return: To initiate a return, please contact our customer support team within the specified timeframe and provide details about the product and reason for return.
- Return Authorization: Upon approval, you will receive instructions on how to return the product, including return shipping details and any required documentation.
3. Refunds:
- Refund Policy: Refunds may be issued in accordance with our refund policy, which varies depending on the nature of the product or service purchased. Please refer to our Refund Policy for detailed information.
- Processing Time: Refunds are typically processed within a certain timeframe after receiving the returned product. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
4. Contact Us:
If you have any questions or concerns about our Return Policy, please contact our customer support team for assistance. We are here to help you with any returns or exchanges you may need.